What Happens if My Payment Fails?

Common Reasons for Payment Failure:

1. Insufficient funds – Your bank may decline the payment if your balance is too low.
2. Expired or updated card – If your card has expired or changed, the payment won’t go through.
3. Bank decline – Some banks block recurring charges for security reasons.
4. Technical issues – Temporary issues with the payment gateway or network can cause failures.

What Happens Next?

1. Immediate Notification – You’ll receive an email letting you know the payment attempt failed.
2. Automatic Retries – Our system will retry the payment over the next few days. The number of attempts depends on our settings, but typically, it retries 3–4 times.
3. Final Notice – If the payment still doesn’t go through, you’ll receive an email with instructions to update your payment method.
4. Subscription Status Change – If payment isn’t received after all retries, your subscription may be put on hold or canceled.

What You Can Do:

1. Check your email for failed payment notifications.
2. Update your payment details in your account if needed.
3. Contact your bank if they’ve blocked the charge.