Each of our Care Plan tiers includes a set amount of monthly support and development time:
- Day Hiker: 30 minutes per month
- Trekkerr: 2 hours per month
- Sherpa: 4 hours per month
These hours cover tasks like content updates, graphic changes, and minor website modifications.
Important Notes:
No Rollover: Unused support hours do not carry over to the next month; they reset on the first of each month.
Task Duration: If a support request exceeds your remaining monthly hours, we'll notify you. You can then choose to:
- Wait until the next month when your hours reset.
- Purchase additional support through a one-off task.
To buy extra support time, visit our One-Off Support Task page.
For more details on our Care Plans, please refer to our Therapy Website Care Plans page.
If you have questions or need assistance, feel free to contact our support team at wpsupport@privatepracticeelevation.com.
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